INFINITY GUESTHOUSE POLICY
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Check-in : From 13:00 ( 1pm )
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If rooms are requested prior to check-in time, early arrivals will be accommodated as rooms become available.
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Check-out : Before 11:00 ( 11am )
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If room are still available and prior warning is given minimum the day before, it is possible to check-out later than 11:00 am at your convenience. With an extra charge of 100 bath per hour.
If no prior warning is given, each hour after 11:00 am will be charged at 200 bath per hour.
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Prepayment and Cancellations Policie :
Please be advised that all bookings will incur a charge of the first night’s stay on your credit card at the time of reservation, with the remaining balance due upon your arrival.
For cancellations made 7 or more days prior to your scheduled arrival, a full refund will be issued, minus any applicable bank fees. Cancellations made within 7 days of arrival will result in the forfeiture of the first night’s charge.
In the case of a no-show or cancellations made 24 hours or less before your arrival, a full charge of the reservation will apply.
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Refundable damage deposit :
A damage deposit of THB 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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Keys & Key card :
Any lost of keys or Key card will be charge 500 bath.
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Children :
Children of any age are welcome.
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Cot and extra bed policies :
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There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Age restriction :
Being at least 18 years old is a requirement for check-in
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Smoking :
Smoking in the rooms is not allowed. A fine of 5000 bath will be charge if the rule is broken.
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Pets :
Pets are not allowed.
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Air-Conditioning :
You are welcome to use the air conditioning while using the room, under no circumstances may the air conditioning be left running while you are not using the room. A charge of 500 bath per day will be charged if this rule is broken.
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We appreciate your understanding and look forward to welcoming you to Infinity Koh Tao!
